Refund policy

RETURN POLICY

Merchandise may only be returned for store credit. Items must be returned within 14 days of delivery. Original shipping fees are non-refundable. Sale items and bodysuits are considered Final Sales and are not returnable. Merchandise that has been worn, exhibits stains/odors, makeup, or is determined to be unsellable will not be eligible for return. All returns should be mailed to:


Luminary Style
1351 Fairview Blvd Ste A #1047 Delran, NJ 08075


TO MAKE A RETURN


All returns must meet the criteria on our Return Policy. The customer is responsible for the shipping and handling costs. We will not be held responsible for loss, theft or damage by courier for returned items. When shipping, we recommend Priority Mail with insurance.


Please allow 2-3 business days from the receipt of your items for our Return Department to process. If all criteria is met, as outlined in our Return Policy, a gift card will be emailed to the address provided at checkout.


EXCHANGES


Unfortunately, we are unable to do exchanges. Our inventory sells quickly and we cannot guarantee items will be available in the size you would like.


DAMAGED ITEMS


Damaged items must be reported within 1 day of delivery tracking number receipt. Please include a picture of the damage or defect in an email to LuminaryStyleParlour@gmail.com
Questions or Concerns? Contact Us!


LuminaryStyleParlour@gmail.com
A staff member will respond quickly.